At Home Solutions embodies the warmth and comfort of compassionate care right at your doorstep. We understand the importance of maintaining dignity, independence, and a high quality of life for those who wish to stay in the comfort of their own homes. 

Contact

(212) 259-9347

Multiple Office Locations

SMS Privacy Policy

Effective Date: 01/27/2025

  1. Introduction

At Home Solutions is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS messages from us through our 10-digit long code (10DLC) service.

  1. Information We Collect
  • Personal Information: We may collect personal information that you voluntarily provide to us when opting into our SMS messaging service, including your name, mobile phone number, and any other information you choose to provide.
  1. How We Use Your Information

We use the information we collect to:

  • Send you SMS messages that you have opted into, including updates, and other relevant information.
  • Respond to your inquiries and provide customer support.
  • Comply with legal obligations and protect our rights.
  1. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
  1. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

  1. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

  1. Your Choices
  • Opt-Out: You may opt-out of receiving SMS messages from us at any time by replying “STOP” to any message you receive. After opting out, you will no longer receive SMS messages from us unless you opt-in again.
  • Access and Correction: You may request access to or correction of your personal information by contacting us at [email protected]

 

  1. Changes to This Privacy Policy

We may update this SMS Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions about this SMS Privacy Policy, please contact us at:

At Home Solutions

97-77 Queens Blvd, #802Rego Park, NY 11374

[email protected]

+12122599347

 

 

 

 

 

SMS Terms and Conditions

Effective Date: 01/27/2025

  1. Introduction

By opting into At Home Solutions SMS messaging service, you agree to these Terms and Conditions. Please read them carefully.

  1. Program Description

At Home Solutions offers a subscription service that provides updates, alerts via SMS to users who have opted in.

  1. User Opt-In

By subscribing to our SMS services, you agree to receive SMS messages from At Home Solutions LLC at the phone number you provide. Message frequency may vary.

  1. User Opt-Out

To stop receiving SMS messages, reply “STOP” to any message you receive from us. You will receive a confirmation message, and no further messages will be sent to your mobile device. If you need assistance, reply “HELP” to any message or contact customer support at [Contact Information].

  1. Cost and Fees

Message and data rates may apply. Please consult your mobile service provider for details on applicable fees.

  1. Privacy

We respect your privacy. Information collected through our SMS service will be used in accordance with our SMS Privacy Policy [provide link].

  1. Supported Carriers

Our SMS services are available on [list major carriers, e.g., AT&T, Verizon, T-Mobile]. Note that the list of supported carriers may change without notice.

  1. Limitations of Liability

At Home Solutions is not responsible for any delays in the receipt of SMS messages. Delivery is subject to effective transmission from your network operator.

  1. Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms and Conditions on our website. Your continued participation in our SMS service constitutes your acceptance of such changes.

  1. Contact Us

For questions or assistance related to our SMS services, please contact us at:

At Home Solutions

97-77 Queens Blvd, #802Rego Park, NY 11374

[email protected]

+12122599347